If you are not satisfied with your CD purchase, just return it within 30 days and Mark Romero Music will gladly exchange it or issue a refund, no questions asked. During this time you can exchange or return your CD. Mail the CD to Mark Romero Music, 29911 Niguel Rd. #7345 Laguna Niguel, CA 92607. Please include a copy of your Mark Romero Music receipt. Let us know if you would like a refund or exchange for another program. Please be sure to list the CD title you would like in exchange. Sorry, shipping and handling charges are non-refundable.